Privacy policy

Privacy Policy – Panthera Parfum
Last updated: April 12, 2026

This Privacy Policy describes how Ceylon Panthera (Pvt) Ltd, operating as Panthera Parfum (“Panthera Parfum”, “we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://pantheraparfum.com (the “Services”).

Panthera Parfum is powered by Shopify, which enables us to provide our services and process transactions securely.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing and shipping address

  • Payment Information: Payment details processed securely via third-party providers

  • Account Information: Login credentials, preferences, and settings

  • Transaction Data: Purchase history, returns, and order details

  • Communication Data: Messages and inquiries sent to us

  • Device & Usage Data: IP address, browser type, device information, and site interactions

2. How We Collect Information

We collect information:

  • Directly from you (when you place orders or contact us)

  • Automatically (via cookies and analytics tools)

  • From service providers (payment processors, shipping partners)

  • From third-party integrations (where applicable)

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Personalize your shopping experience

  • Send marketing communications (only with your consent)

  • Prevent fraud and ensure security

  • Comply with legal obligations

4. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Shopify and related service providers

  • Payment processors and financial institutions

  • Shipping and logistics partners

  • Legal authorities when required by law

5. Shopify & Third-Party Services

Our store is hosted by Shopify. Your data may be processed by Shopify and its partners to provide and improve services.

We may also use third-party tools for analytics, marketing, and advertising. These providers have their own privacy policies.

6. Cookies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Personalize content and advertising

You can manage cookies through your browser settings.

7. Data Security & Retention

We implement reasonable security measures to protect your data. However, no system is completely secure.

We retain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • Request data portability

To exercise these rights, contact us at the details below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. International Transfers

Your data may be transferred and processed outside your country, including by Shopify and its partners.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Us

For any questions or requests regarding this Privacy Policy, contact:

Ceylon Panthera (Pvt) Ltd
Panthera Parfum
340/1, Ikkapallama, Gonagamuwa, 82602, Sri Lanka
📧 support@pantheraparfum.com